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FAQ

  • How do I get started?


    Send us your design,size and quantity.If you don't have a design, send us your drawings, sketches or ideas and our expert artists will make it for you.



  • What is the minimum quantity I can order?

    The minimum number of patches that can be ordered is 1 pieces per design size and color, however, there is a considerable savings if you order a higher quantity.

  • How long will it take to get my patches?

    You will receive a sample image of your patch within 5 business days.We offer unlimited edits to the sample until you approve it for production.Once approved, you will receive your patches within 2 to 3 weeks,Usually sooner.

  • How can I pay for my order?

    We have a secure order form that you can use to send your information. We accept PayPal,T/T,Western Union,Bank.

  • Do you ship to my country?

    Yes! We offer free shipping throughout the world!

  • What if I find patches that are cheaper?

    Remember the old saying that you get what you pay for. Our patches are made with the finest materials and are guaranteed against defects. We have the best customer service in the industry and have an A+ rating with the Better Business Bureau. 

  • Will I get to see what the patch looks like before I place the order?

    Yes, we will have our graphics art department create a full color proof for your review and approval, so that you can see what the patch will look like.

  • Why do I have to pay for my patches up front?

    Due to the inherent nature of patches, they hold absolutely no value for anyone other than the person ordering them. Because of this, we must require payment at the time of the order.

  • What type of art file formats do you accept?

    If you have vectored art in an .ai, .eps or .psd file, we would prefer to work with that, however, we can accept most common type of files, such as .jpg, .png, .gif, .doc, .pdf to name a few.

  • What if I do not like the proof?

    If you do not like the proof that we send you, you can request whatever changes that we need to make and we will gladly revise the proof to your satisfaction. We do not charge for any proofs or revisions.

  • What if I do not like the proof?

    If you do not like the proof that we send you, you can request whatever changes that we need to make and we will gladly revise the proof to your satisfaction. We do not charge for any proofs or revisions.

  • Does my patch have to be round or square?

    We can make your patch any shape that you want by using a hot cut border. Normally, a patches that is round, square, rectangular, triangular, or oval would have a merrowed border.

  • Can you make patches that are smaller than 2”?

    Yes, we can, however, the minimum size of the patch would depend on the level of detail in the design.

  • What is the largest patch you can make.

    We can make patches up the 15” width or height.